Challenging Encounters

This two day course will introduce participants to the theory and skills required to engage young people at points of difficulty and to assist young people to learn from such events for the future. 

*available on demand or tailored*

Learning Content

To understand the purpose of anger in human behaviour.

To identify anger at points of challenge and conflict and how to manage it.

To explore the triage of relationships in the work environment and the role group contracts have to play in behavioural management.

To identify behaviour management techniques.

To begin to develop the skills to appropiately engage young people at times of difficulty.

To start to develop skills to assist young people to problem solve and plan for the future after difficult events.

Dates and Locations

Please enquire with NYCI for upcoming dates and tailored training. 

This course is designed for those working with young people in a youth work setting, out of school or non-formal education setting. (It is essential that participants attend for the full duration of the course.)